Terms & Conditions

 

Please note the following information applies to online sales only. For instore purchases terms and condtions apply, please contact your local store for more details. 

 

1. Application

1. This agreement applies as between you, the user of this website, and us, WJ Aldiss Limited, the owner of this website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the website immediately.

2. No part of this website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a despatch email to you indicating that your order has been fulfilled and is on its way to you.

3. WJ Aldiss Limited reserves the right to change the website, its contents and these conditions at any time without notice to you. Any such changes will take effect at the time they are posted on this section of the website and you will be bound by any changes to the conditions from the first time you use the website following the changes. If WJ Aldiss Limited is required to make any changes to these conditions relating to the sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in future.

4. You will be requested to read and accept these terms and conditions every time you place an order on the website. We therefore advise you to read these terms and conditions every time you visit the website to ensure you are aware of the latest terms and conditions. We would also advise you to print and retain a copy of these terms and conditions every time you place an order on the website.

5. If you have any queries regarding these terms and conditions, please contact us via email to webenquiry@aldiss.com, or by telephone on 0845 130 3388 (please note that calls will be charged at the local rate).

6. These terms and conditions apply specifically to purchases made through the WJ Aldiss Limited Website, www.aldiss.com. These terms and conditions do not apply to in store purchases.  Please contact us for a copy of our in store terms and conditions.

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2. Definitions and Interpretation

1. In this agreement the following terms shall have the following meanings:-

"Account" means collectively the personal information, payment information and credentials used by users to access the website;

"Carrier" means any third party responsible for transporting purchased goods from our premises to customers;

"You/Your/Yours" means you the user of the website;

"User/Users" means any third party that accesses the website and is not employed by WJ Aldiss Limited and acting in the course of their employment;

"Content" means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website;

"Contract" means the contract for the purchase and sale of the goods and services under these conditions;

"Conditions" means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between you and us;

"Goods" means any goods and services (including any instalment of the goods or any parts for them) that WJ Aldiss Limited advertises and/ or makes available for for sale through this website;

"Service" means collectively any online facilities, tools, services or information that WJ Aldiss Limited makes available through the website either now or in the future;

"Premises" means our place(s) of business. These can be found on the 'contact us' page of this website.

"Payment Information" means any details required for the purchase of goods and/ or services from this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers, sort codes;

"Purchase Information" means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

"System" means any online communications infrastructure that WJ Aldiss Limited makes available through the website either now or in the future. This includes, but is not limited to, web-based email, message boards and email links;

"We/Us/Our" means WJ Aldiss Limited (of Oxborough Lane, Fakenham, Norfolk, NR21 8AF, (registered in England no.: 421363)), the owner of this website, and its authorised representatives;

"Website" means the website that you are currently using (www.aldiss.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Any reference in these conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.

3. The headings in these conditions are for convenience only and shall not affect their interpretation.

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3. Basis of Sale

1. These conditions and the privacy policy shall govern the whole of the agreement relating to the supply of goods to you by us.

2. Our employees or agents are not authorised to make any representations concerning the goods unless confirmed by us in writing. In entering into the contract you acknowledge that it does not rely on, and waives any claim for breach of, any such representations which are not so confirmed.

3. No variation to these conditions shall be binding unless agreed in writing between you and us.

4. Content of the website, sales literature, price lists and other documents issued by us in relation to the goods are subject to alteration without notice and do not constitute offers to sell the goods which are capable of acceptance. An order placed by you may not be withdrawn cancelled or altered prior to acceptance by us and no contract for the sale of the goods shall be binding on us unless we have issued a quotation which is expressed to be an offer to sell the goods or has accepted an order placed by you by whichever is the earlier of:-

Our written acceptance;

Delivery of the goods;or

Our invoice.

5. Any typographical, clerical or other accidental errors or omissions in the content of the website, in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by us shall be subject to correction without any liability on our part.

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4. Contractual Capacity

1. In order for you to be eligible to enter into a contract with us to purchase goods through this website you must:

Provide the information required including your real name, your delivery address, your payment details including your card address if different from your delivery address, email address and contact telephone number;

Be resident in mainland UK.

Be over the age of 18 at the time your order is placed.

2. These conditions also apply to customers buying goods in the course of business.

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5. Orders and Specifications

1. You will place an order with us by selecting goods on the website, following the instructions to purchase and proceeding to checkout. After you have submitted your order you will receive an order acknowledgement email from us. Please note that this email is an acknowledgement and not acceptance of your order.

2. The specification for the goods shall be those set out on our order acknowledgement email. Illustrations, photographs or descriptions whether in the content of the website, catalogues, brochures, price lists or other documents issued by us are intended as a guide only and shall not be binding on us.

3. We reserve the right to make any changes in the specification of the goods which are required to conform with any applicable safety or other statutory or regulatory requirements or, where the goods are to be supplied to our specification, which do not materially affect their quality or performance.

4. We reserve the right to decline all or part of your order. Reasons why we may cancel include, but are not limited to:

We identify a pricing or product description error;

We have insufficient stock to deliver the goods you have ordered (temporarily or otherwise);

We do not deliver to your area;

Delivery is delayed for reasons beyond our control;

Our inability to obtain authorisation for your payment;

Your failure to comply with the provisions of condition 4. should this occur we will email you with confirmation that all or part of the order has been declined and we will refund any payments that have been made in relation to the declined goods.

5. No order submitted by you shall be deemed to be accepted by us unless and until you receive an email from us confirming that the goods have been dispatched.

6. We recommend that you retain all emails and other correspondence relating to your order with us.

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6. Goods, Pricing and Availability

1. Whilst every effort has been made to ensure that all graphical representations and descriptions of goods available from WJ Aldiss Limited correspond to the actual goods, WJ Aldiss limited is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct goods, not different goods altogether. Please refer to clause 11.1 for incorrect goods.

2. Where appropriate, you may be required to select the required size, model, colour, number or other features of the goods that you are purchasing.

3. WJ Aldiss Limited does not represent or warrant that such goods will be available. Stock indications are provided on the website, however these may not take into account sales that have taken place during your visit to the website. If we have insufficient stocks to fulfil your order (temporarily or otherwise) we will notify you in accordance with condition 7.5.

4. All pricing information on the web site is correct at the time of going online. WJ Aldiss Limited reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated on a regular basis.

5. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible via email and give you the option of re-confirming your order at the correct price, or cancelling the order. If we are unable to contact you we will treat the order as cancelled and you will receive a full refund for the cancelled goods.

6. In the event that prices are changed during the period between an order being placed for goods and WJ Aldiss Limited processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;

7. Unless otherwise specified all prices on the website are quoted in pounds sterling and include value added tax and any other duties payable. WJ Aldiss Limited's VAT number is 104 6578 75.

8. If the rate of value added tax or any other tax or duties payable by you increases between the date of the sales order and the date of delivery of the goods we will add the necessary additional amount of value added tax or any other taxes or duties payable by you to the price of the goods.

9. Unless otherwise specified all prices on the website do not include delivery charges. Delivery charges are calculated as part of the checkout process, based on the proximity of Your delivery address to our distribution centre.

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7. Payment

1. For goods ordered by you with an order lead time greater than 4 weeks, a minimum deposit of 25% of the price payable is required before your sales order will be processed. For goods with an order lead time of less than 4 weeks, 100% deposit of the price payable is required before your sales order will be processed.

2. Payments can be made using credit or debit card - we accept Visa, Visa Debit, Mastercard, Solo, Maestro and Visa Electron. Payment will be taken when you confirm your order.

3. All payments are processed using Sagepay. When you have confirmed your order and the amount you are to pay you will be directed via a secure connection to Sagepay's secure payment site. This secure connection ensures that your credit or debit card details are encrypted prior to being transferred to your card issuer for authorisation. Sagepay will process your payment on our behalf. As a result we do not hold any of your card details on our systems. Full details of the Sagepay privacy and security policies can be found on their website at www.sagepay.co.uk.

4. Any deposit payable by you will be refundable if you subsequently cancel a sales order, subject to condition 8.3.

5. If we are unable to fulfil your order because goods are out of stock and we are unable to source alternatives, we will cancel your order and notify you accordingly by email, as soon as possible. We will refund any payment you have made for the goods that have been cancelled.

6. We will contact you by email and/ or telephone when the goods are ready for delivery, to request payment of the balance of the price, where applicable. A receipt for your balance payment will be posted to your billing address. Once the balance payment has been received we will arrange with you a date and time for delivery of the goods.

7. Goods will not be delivered unless full payment of the price has been received by us. If goods are to be collected by you, full payment of the price is also required before collection can take place.

8. All payments shall be made to us in pounds sterling without any deduction credit or set off before delivery of the goods. The time for the payment of the price shall be of the essence of the contract.

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8. Cancellations and amendments

1. It is your responsibility to check the details on the order acknowledgement email and delivery confirmation email and to confirm that all details are correct.

2. As part of the checkout process you will be asked to confirm that you have checked access thoroughly for larger goods such as furniture and clocks.

3. You are entitled to a statutory 'cooling off' period when placing an order on our website. The 'cooling off' period will commence from the date you placed your order on the website and will cease 7 working days after the goods are delivered. Certain goods are exempt from this 'cooling off' period, for example goods that have been made to special order.

4. If you wish to cancel your order during your 'cooling off' period you must inform us in writing that you are cancelling the contract (email is accepted). We will email you to confirm that your order has been cancelled once we have accepted to cancel your order.

5. If you cancel an order in accordance with condition 8.2 and we agree to the cancellation, we will offer you a choice of:

replacement goods; or cancellation and refund of the goods.

However on replacements and cancellations we reserve the right to recover the cost of return of the goods to us, which will be deducted from the refund amount or added to any upgrade for replacement goods. We will also retain any delivery charge paid on the order and this will not be refunded.

6. If you have not received the goods at the time of cancellation of the contract, and we have not processed the goods for delivery, we will refund to you all amounts paid by you for the goods being cancelled in the same form of payment originally used. We will process the refund within 14 days of the cancellation being accepted.

7. If you have not received the goods at the time of cancellation of the contract, but we have processed the goods for delivery, and the goods are en route to you, you must not unpack the goods once they have been delivered to you. As noted in 10.1.2 risk of damage to or loss of the goods will pass to you once they have been delivered. The goods must be returned to us as soon as possible, in their original packaging and in an undamaged state. A collection charge may be made in accordance with condition 8.5. We will process any refund due within 14 days of the goods being returned to us.

8. If you have already received the goods at the time of cancellation, the goods must be returned to us as soon as possible preferably in their original packaging and in an undamaged state. A collection charge may be made in accordance with condition 8.5. As noted in 10.1 you are the owner of the goods once they have been delivered and risk of damage to or loss of the goods has passed to you. We will process any refund due within 14 days of the goods being returned to us but we reserve the right to deduct from any refund, amounts as we see necessary to cover the cost of any damage to the goods caused by you.

9. We will accept cancellations or amendments to sales orders during the 'cooling off' period at no charge provided that the goods on your order have not been specially ordered by us. This means that if we do not carry stock of such items we have had to order them to be 'specially' made by the manufacturer.

10. If you notify us of a sales order cancellation or amendment for goods that have been specially ordered by us, we reserve the right to charge a minimum of 25% of the price for reasonable costs and expenses incurred by us in relation to the cancellation or amendment.

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9. Delivery

1. Delivery of the goods shall be made by us delivering the goods to the place in the mainland United Kingdom specified on the sales order form or, if no place of delivery is so specified, by you collecting the goods at our premises at any time after we have notified you that the goods are ready for collection.

2. We may charge you for delivery of your goods. Details of the charges we apply can be found on the 'delivery and collection charges' page of the website.

3. The procedure for delivery of your goods is as follows:

On receipt of your order we will send you an order acknowledgement email. The order acknowledgement email will give you full details of the goods you have ordered, the delivery address we will be delivering the goods to (where applicable), and financial details of the transaction;

When your goods are available to be delivered we will contact you to arrange for any balance payment of the price of the goods to be paid and to arrange or confirm a suitable delivery date;

Prior to dispatching the goods to you we will send you a delivery confirmation by email showing you full details of the goods you have ordered, the delivery address we will be delivering the goods to (where applicable), financial details of the transaction and an anticipated delivery date. The message will also explain if there are any reasons for delay in the delivery of the goods purchased by you. If you do not receive a delivery confirmation email, or if you find any errors, or the delivery date is not convenient, please phone or email on-line customer services using the contact details set out in condition 35;

Delivery of your goods is generally carried out by national carrier (for homewares goods) and their experienced delivery drivers will deliver your goods to the most easily accessible ground floor door to your premises. Please note that if you live in a block of flats or in a basement premises, your product(s) will only be delivered to the most easily accessible ground floor door of the building and will not be delivered to your specific door of your premises within the building or basement. Please also note that national carrier personnel cannot and will not enter any of your premises or any building leading to your premises, assemble your new products or dispose of your old products.

If your order is for furniture, delivery of your goods will be carried out by our premium delivery service. Our premium delivery service team will carefully install your furniture in its destination room (subject to access). Any items requiring simple assembly will be assembled at your request by the service team. If your delivery is within a 40 mile radius of Fakenham, Norfolk, NR21 8AF, our premium delivery service team will remove your old furniture on a like for like basis for disposal by us. This disposals service will incur an extra charge. To request this service you should check the relevant box before confirming your order on the website.

4. Order lead times quoted on the website are approximate only and time for delivery shall not be of the essence unless previously agreed by us in writing. When your goods are available to be delivered we will contact you as per condition 9.3.2.

5. Where the goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by us to deliver any one or more of the instalments in accordance with these conditions or any claim by you in respect of any one or more instalments shall not entitle you to treat the contract as a whole as repudiated.

6. If you are unable to accept delivery of the goods for whatever reason on a pre-arranged delivery date, you must notify us in writing at least 48 hours beforehand. We reserve the right to charge for all reasonable expenses incurred for re-delivery of the goods where you cancel a delivery within 48 hours of the pre-arranged delivery date.

7. If, contrary to condition 9.3 , and otherwise than by reason of our fault:

You fail to give us adequate delivery instructions and/or fail to inform us that there are errors in your order; or

You fail to inform us that the anticipated delivery day is not convenient and/or that there are errors if your delivery confirmation relating to your delivery address details

And as a consequence you fail to take delivery of the goods whenever they are tendered for delivery, then without prejudice to any other right or remedy available to us, we reserve the right to recover our transportation costs for any return trip that is required to deliver the goods.

8. If you refuse or fail to take delivery of the goods within one month of being notified of their availability for delivery, delivery will be deemed to have taken place and if full payment of the price has not already been made we will be immediately entitled to full payment of the goods. We shall be entitled upon given written notice to you to store or arrange for the storage of the goods and then notwithstanding the provision of condition 10.1 of these conditions risk in the goods shall pass to you, and you shall pay to us all costs and expenses including storage and insurance charges arising from such failure.

9. All deliveries must be signed for by you to confirm that the goods have been delivered. If we receive no communication from you, within 7 working days of delivery, regarding any problems with the goods, you are deemed to have received the goods in full working order and with no problems.

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10. Risk and Retention of Title

1. Risk of damage to or loss of the goods shall pass to you at:

in the case of goods to be collected from our premises, the time when we notify you that the goods are available for collection; or

in the case of goods to be delivered otherwise than at our premises, the time of delivery or, if you wrongfully fail to take delivery of the goods, the time when we have tendered delivery of the goods.

2. Notwithstanding delivery and the passing of risk in the goods, or any other provision of these conditions, legal and beneficial title of the goods shall not pass to you until we have received in cash or cleared funds payment in full of the price of the goods.

3. Until payment has been made to us in accordance with these conditions and title in the goods has passed to you, you shall be in possession of the goods as bailee for us and you shall store the goods separately and in an appropriate environment, shall ensure that they are identifiable as being supplied by us and shall insure the goods against all reasonable risks.

4. You shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain our property, but if you do so all money owing by you to us shall (without prejudice to any other right or remedy of ours) forthwith become due and payable.

5. We reserve the right to repossess any goods in which we retain title without notice. In the event of repossession you shall deliver up to us all goods in which title has not passed, the cost of which shall be born by you.

6. Your right to possession of the goods in which we maintain legal and beneficial title shall terminate if;

You commit or permit any material breach of your obligations under these conditions;

You are or become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtors.

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11. Right to Return Goods

1. We aim to always provide high quality goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these conditions.

2. If you receive goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 7 working days to arrange collection and return. In these circumstances, we will be responsible for shipping costs. You will be given the option to have the goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the goods. Refunds and replacements will be issued upon our receipt of the returned goods.

3. If any goods you have purchased have faults when they are delivered to you, you should contact out on-line support team within 7 working days to arrange collection and return. In these circumstances, we will be responsible for shipping costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the goods.

4. If any goods develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.

5. If goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to us within 7 working days of delivery and arrange collection and return. In these circumstances, we will be responsible for shipping costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the goods.

6. You have a statutory right to a 'cooling off' period. Details of the 'cooling off' period are outlined in condition 8.3. If you change your mind about the goods within this period, the goods must be returned to us as soon as possible preferably in their original packaging and in an undamaged state. A collection charge may be made in accordance with condition 8.5. As noted in 10.1 you are the owner of the goods once they have been delivered and risk of damage to or loss of the goods has passed to you. We will process any refund due within 14 days of the goods being returned to us but we reserve the right to deduct from any refund, amounts as we see necessary to cover the cost of any damage to the goods caused by you.

7. If you wish to return goods to us for any of the above reasons, please contact our on-line support using the contact details in condition 35 to make the appropriate arrangements.

8. We reserve the right to exercise discretion with respect to any returns under these conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:

Any use or enjoyment that you may have already had out of the goods;

Any characteristics of the goods which may cause them to deteriorate or expire rapidly;

Any discounts that may have formed part of the purchase price of the goods to reflect any lack of quality made known to you at the time of purchase.

Such discretion to be exercised only within the confines of the law.

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12. Use of Communications Facilities

1. When using the enquiry form or any other system on the web site you should do so in accordance with the following rules:

You must not use obscene or vulgar language;

You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

You must not submit content that is intended to promote or incite violence;

The means by which you identify yourself must not violate these terms of use or any applicable laws;

You must not impersonate other people, particularly employees and representatives of WJ Aldiss Limited or our affiliates; and

You must not use our system for unauthorised mass-communication such as "spam" or "junk mail".

2. You acknowledge that WJ Aldiss Limited reserves the right to monitor any and all communications made to us or using our system.

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13. Accounts

1. In order to purchase goods on this website you are required to create an account which will contain certain personal details and payment information which may vary based upon your use of the website as we may not require payment information until you wish to make a purchase. By continuing to use this website you represent and warrant that:

all information you submit is accurate and truthful;

you have permission to submit payment information where permission may be required; and

You will keep this information accurate and up-to-date. Your creation of an account is further affirmation of your representation and warranty.

2. It is recommended that you do not share your account details, particularly your username and password. WJ Aldiss Limited accepts no liability for any losses or damages incurred as a result of your account details being shared by you. If you use a shared computer, it is recommended that you do not save your account details in your internet browser.

3. If you have reason to believe that your account details have been obtained by another without consent, you should contact WJ Aldiss Limited immediately to suspend your account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, WJ Aldiss Limited accepts no liability or responsibility and you should make contact with the carrier detailed in the purchase information.

4. When choosing your username you are required to adhere to the terms set out above in clause 12. Any failure to do so could result in the suspension and/or deletion of your account.

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14. Termination and Cancellation

1. Either WJ Aldiss Limited or you may terminate your account. If WJ Aldiss Limited terminates your account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

2. If WJ Aldiss Limited terminates your account, any current or pending purchases on your account will be cancelled and will not be dispatched.

3. WJ Aldiss Limited reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

4. If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.

5. If you terminate your account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.

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15. Assignment

1. We may assign the contract or any part of it to any person, firm or company.

2. You shall not be entitled to assign the contract or any part of it without our prior written consent.

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16. Guarantees

We provide no additional guarantees.

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17. Intellectual Property

1. Subject to the exceptions in clause 14 of these conditions, all content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of WJ Aldiss Limited, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

2. Subject to clause 15 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the website 

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18. Third Party Intellectual Property

1. Unless otherwise expressly indicated, all intellectual property rights including, but not limited to, copyright and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

2. Subject to clause 15 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.

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19. Fair use of Intellectual Property

Material from the website may be re-used without written permission where any of the exceptions detailed in chapter III of the Copyright Designs and Patents Act 1988 apply.

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20. Links to other websites

Material from the website may contain links to other sites. Unless expressly stated, these sites are not under the control of WJ Aldiss Limited or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or fo those in control of them.

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21. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the homepage of the site www.aldiss.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of WJ Aldiss Limited. To find out more please contact us by email at webenquiry@aldiss.com.

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22. Privacy

Use of the website is also governed by our privacy policy which is incorporated into these conditions by this reference. Follow this link to view our Privacy Policy.

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23. Confidentiality, Publications and Endorsements

1. You undertake to us that:-

You will regard as confidential the contract and all information obtained by you relating to the business and/or our products and will not use or disclose to any third party such information without our prior written consent provided that this undertaking shall not apply to information which is in the public domain other than by reason of your default;

You will not use or authorise or permit any other person to use any name, trademark, house mark, emblem or symbol which we are licensed to use or which is owned by us upon any premises note paper visiting cards advertisement or other printed matter or in any other manner whatsoever unless such use shall have been previously authorised in writing by us and (where appropriate) our Licensor.

2. This condition shall survive the termination of the contract.

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24. Disclaimers

1. WJ Aldiss Limited makes no warranty or representation that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

2. No part of this website is intended to constitute advice and the content of this website should not be relied upon when making any decisions or taking any action of any kind.

3. No part of this website is intended to constitute a contractual offer capable of acceptance.

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25. Availability of the Web Site

1. The service is provided "as is" and on an "as available" basis. We give no warranty that the service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
2. WJ Aldiss Limited accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
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26. Limitation of Liability

1. To the maximum extent permitted by law, WJ Aldiss Limited accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the web site or any information contained therein. Users should be aware that they use the web site and its content at their own risk.

2. Nothing in these conditions excludes or restricts WJ Aldiss Limited's liability for death or personal injury resulting from any negligence or fraud on the part of WJ Aldiss Limited.

3. Nothing in these conditions excludes or restricts WJ Aldiss Limited's liability for any direct or indirect loss or damage arising out of the incorrect delivery of goods or out of reliance on incorrect information included on the website.

4. Whilst every effort has been made to ensure that these conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these conditions and shall not affect the validity and enforceability of the remaining conditions. This term shall apply only within jurisdictions where a particular term is illegal.

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27. Notices and Communications

1. All notices/ communications required to be given to either you or us in connection with the contract shall be in writing and delivered by hand or sent by pre-paid first class post to the address of the party as set out in the sales order form or sent by fax or electronic mail to the fax number or email address of the other party as appropriate.

2. Such notice or consent shall be deemed to have been received:

if sent by pre-paid first class post, two business days after posting (exclusive of the day of posting); or

if delivered by hand, on the day of delivery; or

if sent by fax or electronic mail on a business day prior to 4.00 pm, at the time of transmission and otherwise on the next business day.

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28. Force Majeure

1. In the event that either party is prevented from fulfilling its obligations under this agreement by reason of any supervening event beyond its control including but not limited to war, national emergency, flood, earthquake, strike or lockout (subject to sub-clause 15.2) the party shall not be deemed to be in breach of its obligations under this agreement. The party shall immediately give notice of this to the other party and must take all reasonable steps to resume performance of its obligations.

2. Sub-clause 14.1 shall not apply with respect to strikes and lockouts where such action has been induced by the party so incapacitated.

3. Each party shall be liable to pay to the other damages for any breach of this agreement and all expenses and costs incurred by that party in enforcing its rights under this agreement.

4. If and when the period of such incapacity exceeds 180 days then this agreement shall automatically terminate unless the parties first agree otherwise in writing.

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29. No waiver

In the event that any party to these conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

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30. Severance

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If any provision of these conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected thereby.

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31. Third Party Rights

A person who is not a party to the contract shall have no rights under the Contract pursuant to the Contracts (Rights of Third Parties) Act 1999.

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32. Previous Terms and Conditions

In the event of any conflict between these conditions and any prior versions thereof, the provisions of these conditions shall prevail unless it is expressly stated otherwise.

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33. Consumer Rights

The provisions of these conditions are in addition to and do not affect the user's statutory rights as a consumer.

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34. Governing Law and Jurisdiction

These conditions and the relationship between you and us shall be governed by and construed in accordance with the law of England and Wales and you and we agree to submit to the exclusive jurisdiction of the courts of England and Wales.

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35. On-line Support and Customer Services Contact Details

Our on-line support team can be contacted by email at webenquiry@aldiss.com.

Head office: Oxborough Lane, Fakenham, Norfolk, NR21 8AF. Tel: 0845 130 3388. Please note that calls will be charged at the local rate.

WJ Aldiss Limited Company Registration No.: 421363.

WJ Aldiss Limited VAT Registration No.: 104 6578 75.

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36. Social Media Competitions

Facebook #WINITWEDNESDAY Giveaways

1. This competition is open to residents of the UK aged 18 or over. 
2. The Promoter of the competition is WJ Aldiss Ltd of Oxborough Lane, Fakenham, NR21 8AF.
3. Entry is made by ‘commenting’ on the competition post. 
4. Entry opens as soon as the competition post is uploaded each Wednesday morning. The competition will close on 23.59 each Wednesday evening GMT. The winner will be announced within 72 hours on the original #WINITWEDNESDAY post. 
5. Entry is limited to one ‘comment’ on the post. 
6. No purchase is necessary to enter. 
7. Only entries that follow the required entry process will be considered. The Promoter accepts no responsibility for incomplete or corrupted entries or entries that fail to reach the Promoter. 
8. No bulk, third party or organised group entries will be permitted. 
9. The winner will be selected at random and their name will be tagged in a comment on the post on which they entered, within 72 hours of the competition closing. By entering this competition you consent that, if you win, your name will be published in a Facebook comment. 
10. The winner will be required to ‘private message’ the WJ Aldiss Limited' Facebook page using the account with which they entered the competition, within 28 days of being tagged on the post, in order to confirm acceptance and arrange receipt of their prize or they will forfeit the prize and another winner will be drawn.
11. The Promoter’s decision is final and no correspondence will be entered into. 
12. The prize is non-transferrable and cannot be redeemed for cash.

13. Employees of WJ Aldiss Limited are not permitted to enter.

14. This competition is not affiliated or run by Facebook.

 

Twitter #FreebieFriday Giveaways

1. This competition is open to residents of the UK aged 18 or over. 
2. The Promoter of the competition is WJ Aldiss Ltd of Oxborough Lane, Fakenham, NR21 8AF.
3. Entry is made by ‘Following’ @wjaldiss on Twitter and ‘Retweeting’ the competition post.
4. Entry opens as soon as the competition post is uploaded each Friday morning. The competition will close on 23.59 each Friday evening GMT. The winner will be announced within 72 hours on Twitter, ‘Tagging’ the winner in a ‘Tweet’.
5. No purchase is necessary to enter. 
6. Only entries that follow the required entry process will be considered. The Promoter accepts no responsibility for incomplete or corrupted entries or entries that fail to reach the Promoter. 
7. No bulk, third party or organised group entries will be permitted. 
8. The winner will be selected at random and their name will be tagged in a winner announcement ‘Tweet’.  By entering this competition you consent that, if you win, your name will be published in a ‘Tweet’ on Twitter.
9. The winner will be required to ‘direct message’ @wjaldiss on Twitter, using the account with which they entered the competition, within 28 days of being tagged on the post in order to confirm acceptance and arrange receipt of their prize or they will forfeit the prize and another winner will be drawn.
10. The Promoter’s decision is final and no correspondence will be entered into. 
11. The prize is non-transferrable and cannot be redeemed for cash.

12. Employees of WJ Aldiss Limited are not permitted to enter.

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