Freya Ottoman

Features:

• Choice of feet and leg finishes
• 10 year structural guarantee
• 10 year cold cure seat cushion guarantee

Dimensions:

• H43cm x W103cm xD62cm

6 Year Plan
Furniture is part of everyday family life. Spills, scratches, pet mishaps and other issues can arise, even when you take good care of your home.

How do I purchase the care plan?
When purchasing your furniture from our website the Staingard Protect 6 plan is offered as an optional addon, this can be added when selecting your item or at checkout. 

What is Protect 6? Protect6 gives you a simple way to request assistance if your furniture is affected by staining, damage or othermatters set out in the plan terms. Where a Service Request is accepted, Staingard may arrange practical assistance depending on the circumstances and the applicable plan terms. Where appropriate, this may also involve cleaning, repair, replacement or retailer credit.

What customers commonly request assistance for

Staining

• Food & drink spills
• Ink, paint or glue
• Cosmetics, make up or tanning products
• Dye transfer
• Bodily fluids
• Wax or wax polish

Damage

• Rips, tears & punctures
• Pet damage
• Burns, scuffs or scratches
• Damage to glass or mirrors
• Chips or dents

Structural damage

• After the manufacturer's warranty has expired, customers may contact us about frame, mechanism, electrical, seam, stitching, foam, fibre, button or zip issues.

• Orders up to £500               - £130 Staingard Protect 6
• Orders up to £999.99          - £155 Staingard Protect 6
• Orders up to £1,499.99       - £180 Staingard Protect 6
• Orders up to £1,999.99       - £205 Staingard Protect 6
• Orders up to £2,999.99       - £255 Staingard Protect 6
• Orders up to £3,999.99       - £280 Staingard Protect 6
• Orders up to £4,999.99       - £305 Staingard Protect 6
• Orders up to £9,999.99       - £330 Staingard Protect 6
• Orders up to £19,999.99     - £380 Staingard Protect 6

Click here for more information.

Deliveries: 

FREE* Homewares delivery

To keep our customers and team members safe, we have made some changes to how we deliver.

Enjoy FREE delivery* on Homewares orders over £50 (or £5.95 for lower value orders).

Available on our range of  homewares including; bedding, entertaining, cookshop, lighting soft furnishings, giftware, accessories

The delivery service is by our parcel delivery partner.

*Applies to posted homewares stocked items where no one side exceeds 100cm in length, these items carry a £15 courier charge

Local deliveries:

Our delivery team offer a two person service which includes delivery to your room of choice, unpacking and removing packaging where required. Please note disposal of old furniture is not included in the delivery cost. Please speak to our furniture team to enquire about this service when you are contacted about your order. Available to most postcodes in the Norfolk area and some of Suffolk.

For more local delivery zones please Click here to view post codes.

Direct Despatch:

Some of our items are sent to you directly for our Supplier. The Supplier’s delivery team will contact you to arrange a convenient date for delivery.

When your item arrives, please check it carefully and if they are any issues, please contact us as soon as possible.

This delivery service is available for UK Mainland only.

Northern Ireland & Scottish Highlands:

Homewares deliveries to Northern Ireland & the Scottish Highlands are charged at £19.95 per order. This is a flat rate and the free delivery on orders above £50 does not apply. We do not deliver Furniture to Northern Ireland.

Store Collection:

We offer FREE collection from our Norwich store and our Distribution centre at Fakenham. You can select Free collection in the checkout. Please note you will still need to add your address details for contact and billing.

Returns:

We are happy to refund any item ordered on this website, in a fully re-saleable condition, if returned within 14 working days. Please notify us as soon as possible if you wish to return an item. Please repack your items in the packaging you received them and return to the address below. Please include your completed returns form (included in your initial delivery), this should include your name, contact details, order number & reason for return.

Due to hygienic or practical reasons, some items are excluded i.e. pillows/duvets and custom made or altered items. The amount refunded will be the price paid exclusive of delivery charges.

For more information please Click here for our full delivery returns policy.